Conflict management level 3 (Delivery of Conflict Management)
Conflict management level 3 is required for anyone who wishes to deliver conflict management training. It is very useful qualification for security trainers because it’s a requirement for licensing for all security personnel who interact with the general public. So if you want to deliver conflict management training Conflict Management Level 3 is an absolute must.
The course is comprised of two mandatory units:
Managing conflict in the workplace when dealing with customers or the general public.
Providing situation-based conflict management training.
Student Entry Requirements
Students must have an appropriate teaching qualification e.g. PTLLS at level 3 or above and have a solid grasp of both spoken and written English.